Data-Driven Sustainability for a Healthier Future

Earth Day reminds us that a healthier planet and a healthier population go hand in hand. At DOMA, sustainability isn’t a slogan—it’s our strategy. We believe the path to better outcomes for both people and planet runs through smarter data, clinical expertise, and digital innovation. This isn’t just an evolution in healthcare; it’s a transformation. 

The healthcare industry, while dedicated to saving lives, faces inherent complexities. Navigating policies, eligibility requirements, billing and coding, and medical necessities can be overwhelming for patients, providers, and administrators alike. These complexities often lead to inefficiencies, increased costs, and critically, a significant environmental footprint. From the energy consumption of hospitals and data centers to mountains of paper waste, outdated healthcare systems leave a heavy footprint. Climate change and environmental degradation are increasingly recognized as major public health threats, contributing to respiratory illnesses, infectious diseases, and other health problems. This is a challenge that demands immediate and innovative solutions. 

We’re tackling this challenge head-on by leveraging our core strengths: data analytics, technology, and clinical expertise. We’re not just collecting data; we’re transforming it into actionable insights that drive sustainability and power more efficient processes for better program and patient health. Our brand promise – to create data-driven healthcare solutions for the betterment of all – directly informs our approach. We don’t just deliver data—we deliver better health and a lighter footprint. 

Turning Data Into Action for a Greener Healthcare System 

Here are some of the key ways we are contributing to a more sustainable healthcare future:  

1. Optimizing Resource Allocation through Quality Data: We leverage our massive corpus of real-world data and unmatched application capability to process and streamline hundreds of terabytes of data for partners like the VA and CMS enabling significant resource optimization:  

• Medication Management: By analyzing prescription patterns and identifying potential waste, we can help reduce the volume of unused and expired medications, minimizing environmental contamination and financial loss. 

• Supply Chain Efficiency: Data-driven insights can optimize inventory management, reduce unnecessary transportation of supplies, and minimize storage needs, all leading to a lower carbon footprint.  

• Staffing Optimization: Predictive analytics can help healthcare facilities ensure they have the right staff in the right place at the right time, preventing overstaffing (and the associated energy consumption of a larger workforce) while maintaining optimal patient care. 

2. Empowering Eco-Friendly Digital Transformation: By developing software that is centered around reducing claim issues, simplifying complex processes, and making medical records more accessible, we are helping to eliminate massive amounts of paper waste and improve the efficiency of healthcare operations.  

• Reducing Paper Waste: Generating and storing records digitally drastically cuts down on paper usage. Consider this: studies show 80% of papers filed are never referenced again, and 45% of printed pages end up in the trash daily. By moving towards digital workflows, we eliminate this significant source of waste.  

• Lowering Energy Consumption: Leveraging centralized cloud resources allows organizations to potentially eliminate energy-intensive on-site servers, reducing both energy usage and physical space requirements.  

• Cutting Emissions & Boosting Productivity: Our cloud software enables secure, global access to digitized records, facilitating remote work and reducing commute-related emissions. Digital transformation isn’t just greener—it’s smarter. Our platforms free up to 50% of knowledge workers’ time, reducing emissions while boosting productivity.  

3. Simplifying Complexity with Clinical Expertise: Healthcare’s complexity requires nuanced understanding. We utilize the expertise of our 500 licensed clinicians to navigate policy, billing, and medical necessity challenges. This expertise ensures our data-driven solutions are clinically relevant, refocusing value-based care on patient needs, accelerating reviews, and ultimately reducing wasteful spending – like recovering over $186 million in improper Medicare payments during our current contract.   

Powered by People with Purpose 

Ultimately, data transformation and technology are tools. Their impact is realized by people with purpose. Our culture of excellence and human-centered approach drive us to go beyond scope, building trust and delivering performance that makes a real difference. We believe people are the crucial element in turning data insights and technological innovation into action that advances care quality and empowers lives.  

Join Us in Using Data for the Greater Good 

Sustainability is not just an environmental imperative; it’s a healthcare imperative. By developing human-centered, clinically relevant, value-based solutions, we are proving that a more effective healthcare system can also be more environmentally responsible. We are committed to collaborating with partners across the ecosystem – from federal agencies to providers and innovators – to create a more efficient path to quality care, and that includes a commitment to the health of our planet.