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Case Study:
Newport News Shipbuilding

Project Scope

To date, DOMA has digitized and managed over 6,500,000 records for Newport News Shipbuilding.

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Records

DOMA has converted 2,000 boxes of HR documentation and over 200 CDs of historical HR files.

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Documents Weekly

During the peak of the COVID crisis, Remote staff for NNS were uploading up to 100,000 documents a week.

Project Story

Newport News Shipbuilding began working with DOMA in 2019 by establishing a cloud-based document management portal and putting a plan in place to OCR scan and upload backfiled documentation. When the COVID-19 pandemic began in 2020 state and local mandates required businesses to enable remote work wherever possible. NNS was forced to transition to a large portion of its workforce off-site.

However, the transition was made much smoother because they had a cloud-based content management plan in place before the crisis. In addition to supporting their remote workforce with cloud software and continued scanning, DOMA helped NNS establish a new pre-hire process that includes dynamic electronic forms and cloud integration.

Project Highlights

  • DOMA’s highly trained staff handled the secure picked up, transportation, and intake, of millions of paper records and hundreds of CDs. GPS tracked vehicles make no stops between pickup and delivery to our secure facility.
  • DOMA replaced two on-premise data centers (Richmond, VA and Atlanta, GA) with a single, but fully redundant cloud infrastructure.
  • The conversion of on-site file rooms has helped NNS re-allocate valuable space and labor to more critical tasks

"We previously housed over 2 million pieces of paper within our personnel files, but DOMA converted all our active records to an electronic format. They have helped us streamline our daily workflow and processes by providing our critical hr data and documents in real time through their content services platform.”

Final Outcome

DOMA won this project after a highly competitive RFP (request for proposal) process because of our economical pricing, considerable experience, and quick turnaround time. Within the first six months our team was able to convert over 2-million records and deliver a wide range of benefits. 

DOMA has helped to quickly transition NNS to a more sustainable document management strategy. When faced with a crisis, time counts, and DOMA’s tried and tested solutions allowed for a smooth conversion process that helped NNS continue to run smoothly even when faced with nationwide shutdowns. NNS’s new cloud-based DX portal allows enterprise-wide collaboration from anywhere.

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