ServiceNow
DOMA has experienced professionals ready to help you optimize and get the most out of the ServiceNow & the Now Platform
We have the expertise to help you choose the best way to implement, integrate, or migrate to ServiceNow. Beyond that, we offer management and monitoring, so everything runs smoothly from the start.
Customer Service Management
Easily orchestrate tasks between customers, customer service, and other teams to quickly resolve issues & requests.
Information Technology
ServiceNow offers solutions for IT Service Management & IT Operations Management for high performance across organization.
Field Service Management
Deliver smooth field service experiences to customers & employees with a single integrated system.
Now Platform
The Now Platform is a low to no-code application development platform with core capabilities that digitize, connect & automate siloed processes.
Customer Service Management
Easily orchestrate tasks between customers, customer service, and other teams to quickly resolve issues & requests.
Easily orchestrate tasks between customers, customer service, and other teams to quickly resolve issues & requests.
Information Technology
ServiceNow offers solutions for IT Service Management & IT Operations Management for high performance across organization.
ServiceNow offers solutions for IT Service Management & IT Operations Management for high performance across organization.
Field Service Management
Deliver smooth field service experiences to customers & employees with a single integrated system.
Deliver smooth field service experiences to customers & employees with a single integrated system.
Now Platform
The Now Platform is a low to no-code application development platform with core capabilities that digitize, connect & automate siloed processes.
The Now Platform is a low to no-code application development platform with core capabilities that digitize, connect & automate siloed processes.
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Expertise, Management & Support
DOMA has trained experts who can advise your business and provide technical resources for the management of ServiceNow.
- Patch Management
- Application Health & Performance Monitoring
- User & license Management
- Security Auditing
- Data Management
- Catalog Maintenance
- 24/7 Help Desk Coordinated with ServiceNow Support
- Discovery Maintenance and Troubleshooting
Implementing & Integrating
DOMA offers implementation and integration to get your business off the ground and running with ServiceNow as fast as possible.
- Customization ServiceNow Modules
- Continuing Improvement to the Applications
- ITSM, ITOM, CSM & FSM Implementation
- Custom Application Development
- New Catalog Development
- Service Automation
- Service Portal Customization
- Configuration of Mid-Servers and ServiceNow Discovery
- Platform & Version Upgrades
- Integration of IaaS, SaaS, ERP, Legacy Systems & Social Media Applications
- Integration with Identity Providers for SSO & CTI and Messaging Solutions
- Integration with 3rd Party Systems & other ServiceNow modules
Migration
DOMA can help your business easily and securely migrate from your current platform to ServiceNow with customized feature migrations or new feature development based on upgrades to the base Platform and data mapping templates for migration to and from the ServiceNow platform.
Migration From:
- Legacy Ticketing Applications
- Wiki, Knowledge Base (KB) from Cloud-based Systems
- Older to New Version
CONTACT US
We encourage you to find out more about the DOMA Experience and how we can make a difference for your organization.
