Adding up the Costs of a Traditional Mailroom

What is a Traditional Mailroom Costing Your Business?

March 2, 2021

Many businesses use the start of a new year as an opportunity to re-think their business practices and evaluate areas for innovation. Recently there has been a lot of buzz surrounding the idea of using technology to streamline or entirely eliminate on-premise mailrooms. Is the effort of making the transition worth the effort? In this blog, we will explore three of the primary costs associated with running an on-site mailroom – space, equipment, and labor.


There is no question that a physical mailroom has a large footprint. Equipment and sorting stations eat up valuable floorspace. Every square foot of space you devote to mailroom equipment is costing you in rent. Additionally, unlike many other departments at your company, your mailroom is a cost liability. Processing mail is a necessary part of business, but it’s not generally not making you money. Certainly, many aspects of business require an expenditure of time, money, and labor without an obvious direct return, but few of those processes also require the dedication of space that mail processing requires. Removing a physical mailroom could open up the needed space for a new, net positive venture. 


A traditional mailroom requires a wide range of supplementary equipment. Even in a relatively light setup the peripherals like mail carts, sorting stations, postage meters, and other mailroom furniture will run 1000’s of dollars. If you’d like to incorporate automation and improve accuracy with OCR enabled equipment you’ll need to invest tens of thousands of dollars per station. After you have all the physical equipment in place you’ll typically still need a mailroom management software. The ongoing maintenance required to run these machines and organize a physical mailroom typically cost more than outsourcing. Likewise, you may find you need to upgrade equipment to keep pace as your organization grows or the technology changes. If your daily volume of mail exceeds just a few dozen pieces you could benefit from digital mailroom automation


Labor is generally the more expensive investment in a physical mailroom. The average salary of a mailroom clerk is around 30,000 a year. However, dedicated mailroom staff are not the only labor cost you incur with an onsite mailroom. There are hidden labor costs including the added effort required to process transactional mail when it arrives to the intended recipient. For example, depositing checks, scanning and filing invoices, processing requests, and even defining mail handling procedures and hiring/training mailroom staff all add up. The time your other (potentially more expensive) staff invest in processing mail eats into your bottom line. 

Using some readily available pricing as of March 2021, if you were to hire a pair of mailroom clerks and set up a manual sorting station with a few peripherals for them to organize, scan, and upload/deliver mail to an office of 500 employees it could set you back nearly 100,000.

$ 0
+ $62,340 each year after

A traditional mailroom can be a costly endeavor, but more than that, it’s quickly becoming and outdated method of dealing with business correspondence. The need for fast access and process automation means that a physical mailroom may not be the best investment. Instead, digital mailroom outsourcing may be the answer.

How can DOMA help?

DOMA can help businesses of any size with a digital mailroom. Whether you are dealing with just a few hundred pieces of incoming mail or many thousands, our digital mailroom solution can help you process mail up to 60% faster and for a fraction of the cost of a traditional mailroom. Additionally, administrative tasks like form processing and basic accounting functions can be integrated through workflow automation.

The DOMA Mailroom Process

About DOMA- Powered by Tech, Driven by People

DOMA Technologies (DOMA) was founded in 2000 as a Cloud-based document management company. Today DOMA delivers comprehensive solutions using the latest tools to help you collaborate with enterprise data. DOMA captures and transforms information through digital solutions using hyper-automation. Our data and document solutions pair traditional practices like scanning with advanced cloud technology to extract, convert, and visualize the data trapped in your documents. 

These services, along with the DOMA Experience (DX) software platform are designed to help support your organization’s Digital Transformation journey. With a considerable portfolio of governmenthealthcareeducation, and commercial business customers DOMA has the experience and infrastructure to deploy integrated solutions that address your business challenges with innovation. Contact DOMA to digitize your workflow; DOMA makes complex operations simple across a wide range of industries.

Director of Communication


Danielle Wethington
Director of Communications


Learn more about Digital Mailroom Solutions with DOMA

Recent News

Learn More about DOMA’s Services:

Digital Solutions | Cloud SolutionsHyper Automation | DX Software | Healthcare | Federal Government | SLED | Commercial

Interested in Joining the DOMA Team?:

Careers | Culture | Vision

Work smarter and automate your processes with DOMA’s DX Software. Powered by Amazon Web Services (AWS) our platform makes it easy to create, collaborate, share, automate, and transform the way you manage your data.

841 Seahawk Circle
Virginia Beach, VA

© DOMA Technologies - All Rights Reserved

Leave a Reply

Your email address will not be published. Required fields are marked *