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How Hyper Automation is Helping OCR Evolve

OCR - The Technology that Paved the Way

September 01 2020

A Brief History

Optical Character Recognition or OCR is an essential tool in transitioning to digital document management. OCR may seem like a recent invention, but in actuality, the first form of OCR was invented in 1913. The Optophone, invented by scientist Edmund Edward Fournier d’Able, was a device that was designed to help the blind read. This device used photosensors to convert printed text into audible sound. Unfortunately, the first inception this device was incredibly slow, reading only a single word per minute. It wasn’t until about 1974 that OCR technology was developed that could read and covert multiple fonts at an efficient speed.

The techniques employed by OCR technology have remained almost unchanged over the years. While OCR has become faster and more efficient the basic functionality has remained the same. A document is converted to an image and the OCR program uses pre-built rules to try and match each character to an alphabetical glyph. It’s a simple matter of identifying and matching. With the advent of machine learning, OCR is undergoing its first major evolution since the 70s. Instead of being reliant on preprogrammed character sets, OCR can begin to identify new characters by training with large volumes of data. This means that OCR can learn to recognize any number of unique symbols and characters from nearly any language. This eliminates the need to painstakinely program in each individual character.  

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Advances in OCR

1913 – Scientist Edmund Edward Fournier d’Albe Invents the Optophone reading device

1960s – The US postal services is using OCR technology in the form of an automated address reader based on a device developed by David Shepard.

1974 – Kurzweil Technologies invents the first OCR device that can read multiple fonts – previously devices were dependent on special typefaces designed specifically for machine-reading.

1980s-90s – OCR technology becomes a staple in the airline and retail industry and is used to scan price tags, passports, and more. 

2000’s – OCR technology moves to the Cloud and becomes available to the masses online through freeware such as Adobe Acrobat.

OCR and its Value to Businesses

These advances are significant because digitization for its own sake isn’t always a good investment. First, there has to be a value proposition behind converting records to a digital format. Having an unorganized mass of digital records isn’t much better than having a dusty archive of misfiled paper records. In either of these situations, the valuable information remains inaccessible – lost in a sea of pages without any indication of what is important. However, by incorporating hyper automation tools like machine learning, OCR can do more than just digitally translate text. When powered by deep learning it can be used to find meaning and insights within your documents. OCR then becomes a vehicle for the intelligent application of your business data. The ability to distill your records into usable insights can give your business a powerful advantage. 

Where is OCR Heading?

OCR is in many ways the forefather of hyper automation and is considered one of the first expressions of digital intelligence. This technology proved that computers indeed can mimic skills many consider inherently human such as reading. Over the years these tools and methods have expanded and become more refined. The world of records management is seeing the genesis of many technologies that will completely change the way we deal with information. This is particularly true in the field of artificial intelligence. OCR continues to play a valuable role in bridging the gap between the analog and digital worlds. As OCR evolves to include deep learning tools, its relevance and impact may continue to shape business intelligence and content management for years to come. 


How does DOMA use OCR?

DOMA has been implementing the latest OCR technologies for our customers for over 20 years. We are focused on delivering superior value to our customers by vetting and deploying only the most effective tools and processes. DOMA has followed the field closely and has unmatched expertise in integrating OCR into your workflow, or applying it to our document conversion services. 

Today, machine learning powered tools like Amazon’s Textract allow us to capture complex information without losing context. Instead of simply translating each character, Textract can identify tables or other structured forms of information and digitize them in a way that they retain meaning.

As the field evolves we are continuously updating our roster of tools to help you maintain a competitive edge. DOMA can help you build value with OCR through data-driven business insights, process automation, and more. 

About DOMA- Powered by Tech, Driven by People

DOMA Technologies (DOMA) was founded in 2000 as a Cloud-based document management company. Today DOMA delivers comprehensive solutions using the latest tools to help you collaborate with enterprise data. DOMA captures and transforms information through digital solutions using hyper-automation. Our data and document solutions pair traditional practices like scanning with advanced cloud technology to extract, convert, and visualize the data trapped in your documents. 

These services, along with the DOMA Experience (DX) software platform are designed to help support your organization’s Digital Transformation journey. With a considerable portfolio of governmenthealthcareeducation, and commercial business customers DOMA has the experience and infrastructure to deploy integrated solutions that address your business challenges with innovation. Contact DOMA to digitize your workflow; DOMA makes complex operations simple across a wide range of industries.

Director of Communication


Danielle Wethington
Director of Communications

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